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All Case Studies Taylor Chip

Scaling Cookie Shipping Logistics & Subscriptions

Taylor Chip, a gourmet cookie brand founded in Pennsylvania, grew from a local date-night experiment into a massive dessert business with 7 storefronts across Central Pennsylvania and Philadelphia. We partnered with them to overhaul their e-commerce engine, building custom checkout logic and custom logistics tools to scale their nation-wide shipping.

1
UX & Build

Custom Cookie Bundle Builder & Subscriptions

Created a custom bundle builder allowing customers to create half-dozen or dozen cookie boxes with variable pricing models. Integrated a custom recurring subscription engine to deliver cookies automatically.

2
Logistics

Baker's Dashboard & ShipStation Integration

Integrated their store with ShipStation to automate labels. We developed "Baker's Dashboard," a custom internal interface displaying real-time baking priorities, cookie freshness states, and batch size recommendations to optimize shipping team operations.

3
Strategy

Cross-Team Collaboration & Successful Expansion

Worked closely with Taylor Chip's marketing and shipping departments to streamline order delivery. This operational efficiency supported Taylor Chip's retail expansion across Pennsylvania, securing nationwide online sales.

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